If your withdrawal request is showing as pending for an extended period, please contact our support team so that we can investigate the status of your transaction.
To help us review your request efficiently, kindly share the following details:
- Registered Email Address and UID
- Withdrawal ID
- Transaction Date & Time
- Asset you are trying to withdraw
Please send the above information to 24x7 live support on website or mobile app, Alternatively you can mail us at support@bitdelta.com. Once received, our team will review your withdrawal request and provide an update as soon as possible.