If your deposit has not been credited, please check the following:
- Transaction status on the blockchain
- Correct network was selected when sending
- The required number of blockchain confirmations has been reached
Deposits are credited only after sufficient blockchain confirmations. If the issue persists, please share your transaction hash (TXID) with support.
- Live Chat — available 24/7 via the website or mobile app
Email: support@bitdelta.com