Spot Deposit Inquiries

1. Do I need to complete my KYC to be able to deposit?

 Yes, KYC verification is mandatory to access deposit functionality and other features available on the BitDelta platform.

Users must successfully complete the KYC process before they can deposit, trade, withdraw, or access the full range of services offered by BitDelta.

Note: Third-party payment providers may have additional verification requirements when purchasing cryptocurrency using a bank or other supported payment methods.
 

2. My deposit did not arrive. what should I do now?

If you encounter an error while depositing funds into your account, simply contact our 24/7 customer support at Support@bitdelta.com and provide the necessary details regarding the error.
 

3. What is the minimum deposit amount in BitDelta?

Minimum deposit requirements may vary depending on the token and network.

Before sending funds, please check the deposit details shown in your Bitdelta wallet after selecting the token and network.

You may also refer to our Fees & Conditions page for more information:
https://bitdelta.com/en/fees-conditions?activeTab=transaction_fee