Why is my deposit not credited?

If your deposit has not been credited, please check the following:

• Transaction status on the blockchain
• Correct network was selected when sending
• The required number of blockchain confirmations has been reached

Deposits are credited only after sufficient blockchain confirmations. If the issue persists, please share your transaction hash (TXID) with support.

• Live Chat — available 24/7 via the website or mobile app

Email: support@bitdelta.com